BookResorts™ is an independent travel network offering over 100,000 hotels worldwide.is an independent travel network.

Westgate Smoky Mountain Resort & Water Park Gatlinburg, Tennessee
Book Now Or call, 24/7+1 (888) 605-1350
Rooms & Suites Dine & Drink Activities Spa Gallery FAQs
Ready to book?Lowest online rate, free perks and upgrades.Book nowCall 24/7 · 888-605-1350
Hotel comparison guide

Westgate Smoky Mountain Resort & Water Park vs Hilton Garden Inn Gatlinburg

Westgate Smoky Mountain Resort & Water Park is a family-focused, villa-style resort in Gatlinburg with an on-site indoor water park and multiple dining options; read this if you want a resort with water attractions, villas, and a full-service spa. Hilton Garden Inn Gatlinburg is a reliable national-brand, 3-star hotel in central Gatlinburg; read this if you prefer a straightforward hotel stay close to downtown attractions with familiar Hilton standards.

Updated

Resort lodges and green hillside at Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park

Family-friendly · Villa accommodations · On-site water park

Best for families wanting villa space, an indoor water park (Wild Bear Falls), and on-site kid-friendly activities.

See rooms & suites
Hilton Garden Inn Gatlinburg, Gatlinburg, Tennessee

Hilton Garden Inn Gatlinburg

National brand · Downtown location · Business-friendly

Best for travelers who want a predictable Hilton experience close to Gatlinburg attractions and convention facilities.

Quick Verdict: Westgate Smoky Mountain Resort & Water Park vs Hilton Garden Inn Gatlinburg

When Westgate Smoky Mountain Resort & Water Park wins: choose Westgate for multi-room villas, a dedicated indoor/outdoor water park (Wild Bear Falls), multiple on-site casual and full-service dining options, and an on-site Serenity Spa — it’s built around family stays and resort amenities.

When Hilton Garden Inn Gatlinburg wins: pick the Hilton if you want a compact city-hotel footprint steps from Gatlinburg’s attractions, a straightforward room setup, on-site business/meeting facilities, and the consistency of a national brand.

Bottom line: Westgate is the better pick for families and guests who plan to use resort amenities and the water park; Hilton Garden Inn Gatlinburg is the simpler choice for visitors prioritizing a central downtown location and a dependable hotel experience.

Call +1 (888) 605-1350Book Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park vs Hilton Garden Inn Gatlinburg – At a Glance

Side-by-side facts for Westgate Smoky Mountain Resort & Water Park and Hilton Garden Inn Gatlinburg
CategoryWestgate Smoky Mountain Resort & Water ParkHilton Garden Inn Gatlinburg
Overall vibeFamily resort with villa units, resort activities and a busy pool/water-park sceneNational-brand downtown hotel aimed at leisure and business travelers
Location (Gatlinburg)Hillside resort a short drive from downtown Parkway attractionsIn the heart of Gatlinburg near Parkway attractions, convention center, and Ripley's Aquarium
Size & roomsVilla-focused units (Studio (Villa); Room (Resort Select); Villa, 1 Bedroom; Villa, 2 Bedrooms; Deluxe Villa types)118 air-conditioned hotel rooms including suites and accessible room types
Best for agesAll ages — children’s facilities and water park rules apply (adult supervision required under age 10)All ages — family-friendly but no large resort water attractions on-site
Pools & water featuresWild Bear Falls indoor/outdoor water park (tickets usually sold separately), 2 outdoor pools and 2 hot tubs1 indoor pool, 1 outdoor season pool and 1 hot tub
Restaurants & barsMultiple on-site outlets: Southern Comfort (full-service), Southern Comfort Lobby Bar, The Marketplace, Mountain Pizza, Roaring Fork Snack Bar, Mountain Top Pool BarGarden Grille restaurant and bar/lounge plus limited room service
Spa & wellnessSerenity Spa by Westgate with >50 treatments and two treatment roomsNot published
Meetings & businessOne meeting room (The Glass Room) and event space marketed for weddings and groupsConference space ~1,196 sq ft and a business center
Parking & transportFree self-parking and access to the free Gatlinburg Trolley (Purple Route stop)Self parking (surcharge), area shuttle (surcharge) and close walking access to Parkway
PetsDogs allowed in certain rooms for a fee (breed & room restrictions apply)Pet fee listed (pets allowed subject to fees), service animals exempt

A Look Inside Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park: rooms & suitesRooms & suitesWestgate Smoky Mountain Resort & Water Park: pools & beachPools & beachWestgate Smoky Mountain Resort & Water Park: diningDiningWestgate Smoky Mountain Resort & Water Park: spa & wellnessSpa & wellness
See all photos →

Location: hillside resort vs downtown hotel

Westgate Smoky Mountain Resort & Water Park – Location

Westgate sits on a hillside a short drive from Gatlinburg’s Parkway with a private resort feel and trolley access.

  • Resort is built into a steep hillside; property notes proximity to downtown attractions by short drive.
  • Free self-parking and an on-site Gatlinburg Trolley stop on the Purple Route.
  • Wild Bear Falls Water Park is a 1–2 minute walk from many resort areas.

Choose Westgate if you want a larger resort footprint and easier parking plus a short drive or trolley ride to downtown.

Hilton Garden Inn Gatlinburg – Location

Hilton Garden Inn Gatlinburg sits in central Gatlinburg within easy walking distance of many attractions.

  • Located at 635 River Road, close to Ripley’s Aquarium, Gatlinburg SkyPark and the Convention Center.
  • Good option when you want quick access to Parkway restaurants, shops and evening activities.
  • On-site covered/uncovered parking is available for a surcharge.

Choose the Hilton to be near downtown attractions and the convention center without needing a car for short outings.

Rooms: villas & suites vs standard hotel rooms

Westgate Smoky Mountain Resort & Water Park – Rooms

Westgate focuses on villa-style units that fit families and groups.

  • Room types include Studio (Villa); Room (Resort Select); Deluxe Villa and 1- and 2-Bedroom Villa options.
  • Many villas include sofa beds and full-like living space suitable for families.
  • Housekeeping is available on request; check-in starts at 4:00 PM, check-out at 10:00 AM; reservation holder must be 21+.

Westgate is better when you need more living space or multi-bed configurations for families.

Hilton Garden Inn Gatlinburg – Rooms

Hilton Garden Inn offers standard hotel rooms and several accessible and suite options.

  • Room types listed include Single King Bed, Double Queens and multiple junior/one-bedroom suites (some with whirlpool or balconies).
  • 118 air-conditioned rooms with microwaves, refrigerators and 49-inch LCD TVs.
  • Complimentary wired and wireless internet is included in rooms.

Pick the Hilton for consistent, hotel-style rooms with in-room conveniences and multiple accessible room configurations.

Dining & drinks: resort variety vs single hotel restaurant

Westgate Smoky Mountain Resort & Water Park – Dining & drinks

Westgate has a range of on-site dining options from full-service to quick grab-and-go.

  • Southern Comfort is the resort’s full-service Southern/Cajun restaurant (reservations accepted).
  • Casual options include Mountain Pizza, Roaring Fork Snack Bar and The Marketplace (Starbucks beverages available).
  • Poolside Mountain Top Pool Bar serves cocktails and beer during posted hours.

Westgate provides more on-site meal choices for families and guests who prefer not to leave the property.

Hilton Garden Inn Gatlinburg – Dining & drinks

Hilton Garden Inn centers dining around Garden Grille and a bar/lounge.

  • Garden Grille serves cooked-to-order breakfasts (fee) and other meals with a bar/lounge on site.
  • Limited room service is available during certain hours.
  • Breakfast is available for a surcharge; check current hours and fees with the hotel.

The Hilton offers a straightforward single-restaurant model suited to guests who plan to dine downtown or need a reliable hotel restaurant.

Pools & signature amenity: Wild Bear Falls vs hotel pools

Westgate Smoky Mountain Resort & Water Park – Pools & signature amenity

Westgate’s headline amenity is Wild Bear Falls Water Park plus outdoor pools and hot tubs.

  • Wild Bear Falls is an indoor/outdoor water park; admission is usually sold separately.
  • Resort also operates two outdoor pools (Crocket Creek & Mountain Top) and two hot tubs.
  • Water-park rules include a 48-inch height requirement for most slides and adult supervision rules for children under 10.

If the water park and multiple pool options matter, Westgate is the clear choice.

Hilton Garden Inn Gatlinburg – Pools & signature amenity

Hilton Garden Inn offers a smaller hotel pool setup suitable for guests who want a quick swim.

  • Property lists one indoor pool and one outdoor seasonal pool plus one hot tub.
  • Pools and hot tub are suitable for leisure but there is no large on-site water-park attraction.
  • Pool access is included with the stay per hotel policies.

Choose the Hilton if you want standard hotel pool facilities rather than a full water-park experience.

Wellness & nightlife: spa services vs business & meeting focus

Westgate Smoky Mountain Resort & Water Park – Wellness & nightlife

Westgate pairs a full-service spa with family entertainment options.

  • Serenity Spa by Westgate offers over 50 treatments, two treatment rooms and reservations are recommended.
  • Fitness center and scheduled fitness classes are available; spa hours are typically 9:00 AM–6:00 PM.
  • On-site nightlife is limited to bars/lounges and poolside drink service rather than late-night entertainment.

Westgate is stronger for guests seeking spa treatments alongside family activities.

Hilton Garden Inn Gatlinburg – Wellness & nightlife

Hilton Garden Inn emphasizes meeting space and straightforward hotel services.

  • Featured amenities include a business center, meeting space (approx. 1,196 sq ft) and express check-in/out.
  • Fitness facilities and an indoor pool are available for guest use.
  • Information about an on-site full-service spa is not published in the supplier listing.

Choose the Hilton if meeting facilities or a central convention-adjacent location are important; spa options are not published.

Who Wins? Best Pick by Travel Style

Best for families who want a water park
Spacious wood-beamed lobby seating area at Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park

Wild Bear Falls indoor/outdoor water park plus family-focused amenities and multi-bed villas.

Best for villa space & multi-room stays
Kitchenette with wood cabinets and stainless appliances at Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park

Villa and multi-bedroom options that fit families and groups better than a single hotel room.

Best for downtown convenience
Hilton Garden Inn Gatlinburg, Gatlinburg, Tennessee

Hilton Garden Inn Gatlinburg

Central Gatlinburg address within walking distance of Parkway attractions and the convention center.

Best for predictable brand standards
Hilton Garden Inn Gatlinburg, Gatlinburg, Tennessee

Hilton Garden Inn Gatlinburg

Hilton Garden Inn provides the consistency and accessible room types travelers expect from a national brand.

Frequently asked questions

Westgate Smoky Mountain Resort & Water Park vs Hilton Garden Inn Gatlinburg: FAQs

See all FAQs →
Is Wild Bear Falls included with a Westgate room?

For most guests, admission to Wild Bear Falls Water Park is not included with the room rate and must be purchased separately; owners/owners’ guests may have complimentary passes subject to occupancy limits.

Which property is closer to Ripley’s Aquarium and downtown Gatlinburg?

Hilton Garden Inn Gatlinburg is located in the heart of Gatlinburg and is closer to Parkway attractions on foot; Westgate is a short drive or trolley ride from downtown.

Does the Hilton have a spa like Westgate?

Hilton Garden Inn Gatlinburg’s supplier listing does not publish a full-service on-site spa; Westgate publishes Serenity Spa by Westgate with multiple treatments.

Can I park for free at both properties?

Westgate offers free self-parking. Hilton Garden Inn lists self parking but it is subject to a surcharge.

More Westgate Smoky Mountain Resort & Water Park Comparison Guides

Explore how Westgate Smoky Mountain Resort & Water Park stacks up against other hotels nearby:

Leather couches and kitchen bar in a suite at Westgate Smoky Mountain Resort & Water Park
Book your stay

Water Park Tickets & Pool Access

  • Lowest rate guarantee
  • Complimentary perks & upgrades
  • 24/7 concierge
Check availability Call 888-605-1350
Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for Westgate Smoky Mountain Resort & Water Park after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

Lowest Price Guarantee

Free perks & upgrades

24/7 concierge

General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with Westgate Smoky Mountain Resort & Water Park.
Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.
Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.
About BookResorts · Independent since 1993

A better way to book your hotel

BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

Est. 199330+ years
100K+Hotels & resorts
200+Countries
24/7Concierge
This is not the official website of Westgate Smoky Mountain Resort & Water Park. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by Westgate Smoky Mountain Resort & Water Park or its parent brand.

Why travelers choose BookResorts

Best available rates

We compare rates from top suppliers. Taxes and fees included, no hidden charges.

100,000+ hotels & resorts

200+ countries and 2,000+ cities, from all-inclusives to boutique stays.

24/7 concierge

Real travel specialists to build, change or help with your reservation anytime.

Full transparency

Honest details on every property: rooms, amenities and policies.

Trusted since 1993

Three decades as a full-service, independent travel agency.

Secure & protected

Every booking is handled securely and your information is protected.

How booking with us works

Questions about a reservation? Our team is here 24/7 at 888-605-1350.
Full details in our Terms & Conditions and Privacy Policy.

Lowest Price + Free Perks

UsOthers
Nightly rate
Price guarantee✓
No hidden fees✓
Perks & upgrades✓
24/7 concierge✓
Check availability

vs. sites like Expedia, Hotels.com and other OTAs ·

Book by phone888-605-1350
Book nowLowest rates Call usAvailable 24/7
Photo viewer