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Westgate Smoky Mountain Resort & Water Park Gatlinburg, Tennessee
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Hotel comparison guide

Westgate Smoky Mountain Resort & Water Park vs HeartSong Lodge & Resort

Westgate Smoky Mountain Resort & Water Park is a family-focused villa resort in Gatlinburg with an on-site indoor/outdoor water park and multiple pools; read this if you want lots of on-property water and family activities. HeartSong Lodge & Resort is a newer, Dollywood-affiliated upscale lodge in Pigeon Forge; read this if you prefer a resort close to Dollywood with modern lodge-style rooms and family-friendly services.

Updated · about 13 km apart

Resort lodges and green hillside at Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park

Family villas · Indoor/outdoor water park · Multiple pools & spa

Best for families who want easy access to a large on-site water park and villa-style rooms for groups.

See rooms & suites
HeartSong Lodge & Resort, Pigeon Forge, Tennessee

HeartSong Lodge & Resort

Dollywood-affiliated · Upscale lodge · Newer hotel with family rooms

Best for travelers who want a newer, Dollywood-linked lodge experience near Pigeon Forge attractions.

Quick Verdict: Westgate Smoky Mountain Resort & Water Park vs HeartSong Lodge & Resort

When Westgate wins: Choose Westgate Smoky Mountain Resort & Water Park if your priority is on-site water attractions (Wild Bear Falls), multiple outdoor pools, villa layouts for families or groups, and a full-service spa with lots of family-oriented activities on property.

When HeartSong wins: Choose HeartSong Lodge & Resort if you want a newer Dollywood-affiliated property in Pigeon Forge with modern lodge rooms, a strong guest rating, and convenient access to Dollywood and Island at Pigeon Forge.

Bottom line: Both are solid family options in the Smokies—pick Westgate for an all-in-one water-park and villa experience in Gatlinburg, pick HeartSong for a more recent lodge-style stay close to Pigeon Forge and Dollywood.

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Westgate Smoky Mountain Resort & Water Park vs HeartSong Lodge & Resort – At a Glance

Side-by-side facts for Westgate Smoky Mountain Resort & Water Park and HeartSong Lodge & Resort
CategoryWestgate Smoky Mountain Resort & Water ParkHeartSong Lodge & Resort
Overall vibeFamily-focused villa resort with active water-park atmosphereUpscale family lodge tied to Dollywood; modern lodge feel
LocationGatlinburg hillside near Great Smoky Mountains NP and Parkway attractionsPigeon Forge on Dollywood Resorts Blvd; minutes from Dollywood and Island at Pigeon Forge
Size (rooms)Not published302 rooms
Audience / age policyAll ages; reservation holder must be 21+ to check inAll ages; not adults-only
Pools & water attractionsWild Bear Falls indoor/outdoor water park (tickets usually separate), 2 outdoor pools, 2 hot tubsOutdoor seasonal pool and indoor pool; splash pad and hot tub
Restaurants & barsMultiple on-site venues (Southern Comfort, Roaring Fork, Marketplace, Mountain Pizza, pool bar)1 restaurant, coffee shop/cafe, poolside bar
Spa & fitnessSerenity Spa by Westgate with over 50 treatments; fitness center with classesHealth or beauty spa nearby (on-site spa not clearly published)
Known forLarge indoor water park and villa accommodations for families/groupsDollywood affiliation and newer lodge rooms close to Pigeon Forge attractions
Parking & transportFree self-parking; Gatlinburg Trolley access nearby (free trolley)Free self-parking; accessible shuttle available
AccessibilityAccessible routes, pool lift, accessible parkingMultiple accessibility features including pool hoist and wheelchair-accessible paths

A Look Inside Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park: rooms & suitesRooms & suitesWestgate Smoky Mountain Resort & Water Park: pools & beachPools & beachWestgate Smoky Mountain Resort & Water Park: diningDiningWestgate Smoky Mountain Resort & Water Park: spa & wellnessSpa & wellness
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Location: Gatlinburg vs Pigeon Forge

Westgate Smoky Mountain Resort & Water Park – Location

Westgate sits on a Gatlinburg hillside minutes from downtown and the Great Smoky Mountains National Park.

  • Roughly 1–3 miles from downtown Gatlinburg attractions and close to Anakeesta and Ripley's Aquarium.
  • Built into a steep hillside; trolley access to the Parkway is available.
  • About a 1-hour drive from McGhee Tyson Airport (TYS).

Choose Westgate for proximity to Gatlinburg attractions and mountain-park access.

HeartSong Lodge & Resort – Location

HeartSong Lodge & Resort is in Pigeon Forge on Dollywood Resorts Blvd, minutes from Dollywood and Island at Pigeon Forge.

  • Approximately a 5-minute drive to Dollywood's Splash Country and under 10 minutes to Island at Pigeon Forge.
  • Address: 1210 Dollywood Resorts Blvd, Pigeon Forge, TN 37863.
  • Nearest major airport is McGhee Tyson Airport (TYS) at roughly a 1-hour drive.

Choose HeartSong if you want close access to Dollywood and Pigeon Forge attractions.

Rooms: Villas & studios vs Lodge rooms

Westgate Smoky Mountain Resort & Water Park – Rooms

Westgate offers villa-style accommodations and a range of studio and multi-bedroom villas geared to families.

  • Room types include Villa, 1 Bedroom; Villa, 2 Bedrooms; Deluxe Villa, 1 Bedroom (King or 2 Full); Room (Resort Select); Studio (Villa).
  • Villas include sofa beds and multiple-bed layouts for families or groups.
  • Reservation holder must be 21+ to check in; free Wi‑Fi and in-room safes are available.

Westgate is suited to families and groups who need multi-bedroom space and basic in-room cooking/comfort.

HeartSong Lodge & Resort – Rooms

HeartSong lists a range of lodge-style rooms and family suites with balcony options.

  • Room types include KING - Sleeper Sofa; Two Queen Beds; FAMILY SUITE; Two QUEEN Beds with Balcony; Deluxe Family Suite; Grand Family Suite, and others.
  • All rooms are air-conditioned with Smart TVs and complimentary Wi‑Fi; safes and desks are provided.
  • Reservation holder must be at least 21 to check in and property offers free self-parking.

HeartSong provides modern lodge rooms and family suites with a variety of bed configurations for families.

Dining & drinks: Multiple on-site venues vs a compact food offering

Westgate Smoky Mountain Resort & Water Park – Dining & drinks

Westgate has multiple restaurants and bars across the property to cover casual and sit-down meals.

  • Southern Comfort (full-service Southern/Cajun), Southern Comfort Lobby Bar, Roaring Fork Snack Bar inside the water park.
  • The Marketplace for grab-and-go items, Mountain Pizza for late pizza service, and Mountain Top Pool Bar for drinks.
  • Some venues have seasonal or variable hours; reservations accepted at Southern Comfort.

Westgate offers more on-site dining variety—good for families who want multiple casual and full-service options without leaving property.

HeartSong Lodge & Resort – Dining & drinks

HeartSong provides a single on-site restaurant plus a coffee shop/cafe and poolside bar for casual needs.

  • Featured amenities list 1 restaurant and 1 coffee shop/cafe; cooked-to-order breakfasts are available for a fee.
  • Poolside bar and snack/coffee options cover light meals and beverages.
  • On-site gift shop and limited retail selections for essentials.

HeartSong covers basics well and is convenient for park days, but has fewer on-site dining venues than Westgate.

Pools & signature amenity: Wild Bear Falls vs lodge pools

Westgate Smoky Mountain Resort & Water Park – Pools & signature amenity

Westgate's signature attraction is Wild Bear Falls Water Park plus multiple outdoor pools and hot tubs.

  • Wild Bear Falls is an indoor/outdoor water park (60,000+ sq ft) with separate admission for most guests; open daily 11:00 a.m.–7:00 p.m.
  • Two outdoor pools (Crocket Creek & Mountain Top) and two hot tubs with specific daily hours.
  • Water-park rules include height requirements for slides and adult supervision rules for children under 10.

If an on-site water park is the main reason for your trip, Westgate is the clear choice.

HeartSong Lodge & Resort – Pools & signature amenity

HeartSong has indoor and outdoor pool options, a splash pad, and hot tub for family use.

  • Listing shows at least one indoor pool and an outdoor seasonal pool, plus a splash pad and one hot tub.
  • Lifeguard on site and pool hoist/accessible pool features are listed in amenities.
  • Seasonal outdoor pool availability is noted; exact hours and pool size are not detailed in the supplier listing.

HeartSong provides standard resort pool amenities suitable for families and younger children, but lacks a large on-site water park.

Wellness & nightlife: Spa, fitness, and evening options

Westgate Smoky Mountain Resort & Water Park – Wellness & nightlife

Westgate includes a full-service spa and fitness programming as part of its guest offering.

  • Serenity Spa by Westgate offers 50+ treatments, signature seasonal services, and operates roughly 9:00 a.m.–6:00 p.m.
  • Fitness center and scheduled fitness classes are available; resort fee covers fitness-center access.
  • Evening options include the Mountain Top Pool Bar and on-site casual dining; the property markets wedding and event space.

Westgate gives more dedicated wellness options on-site if spa treatments are a priority.

HeartSong Lodge & Resort – Wellness & nightlife

HeartSong lists on-property fitness and spa/health services in its amenities, with limited nightlife offerings.

  • Amenities include fitness facilities, a hot tub, and a 'health or beauty spa nearby' listed—on-site spa details are not fully published.
  • A single bar/lounge and poolside bar provide evening drinks; on-site entertainment space is smaller than Westgate's selection.
  • Concierge and tours/ticket assistance help plan Dollywood or Pigeon Forge evening activities off-site.

HeartSong supports basic wellness and evening needs but lacks the larger spa program Westgate advertises.

Who Wins? Best Pick by Travel Style

Best for water-park days
Spacious wood-beamed lobby seating area at Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park

Wild Bear Falls indoor/outdoor water park plus multiple pools and hot tubs make Westgate best for water-focused family trips.

Best for Dollywood access
HeartSong Lodge & Resort, Pigeon Forge, Tennessee

HeartSong Lodge & Resort

HeartSong is minutes from Dollywood and Dollywood's Splash Country—ideal for park-focused stays.

Best for villa / group stays
Kitchenette with wood cabinets and stainless appliances at Westgate Smoky Mountain Resort & Water Park

Westgate Smoky Mountain Resort & Water Park

Villas and multi-bedroom layouts at Westgate accommodate families and groups better than standard hotel rooms.

Best for a newer lodge experience
HeartSong Lodge & Resort, Pigeon Forge, Tennessee

HeartSong Lodge & Resort

HeartSong's newer construction and high guest rating suit travelers who prefer modern lodge-style rooms near Pigeon Forge.

Frequently asked questions

Westgate Smoky Mountain Resort & Water Park vs HeartSong Lodge & Resort: FAQs

See all FAQs →
Is the Wild Bear Falls water park included with Westgate room rates?

For most guests, admission to Wild Bear Falls is not included and must be purchased separately at the resort.

Which property is closer to Dollywood?

HeartSong Lodge & Resort is in Pigeon Forge, minutes from Dollywood; Westgate is in Gatlinburg and is a longer drive to Dollywood.

Which resort is better for families with young children?

Both welcome families; Westgate is better if you want a big on-site water park and villa space, while HeartSong is convenient for park days and has family suites.

Does HeartSong have an on-site spa like Westgate's Serenity Spa?

HeartSong's listing mentions a health/beauty spa nearby but does not clearly publish a full on-site spa program comparable to Westgate's Serenity Spa.

More Westgate Smoky Mountain Resort & Water Park Comparison Guides

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