Westgate Smoky Mountain Resort & Water Park FAQs

The villa is set up for views toward the Great Smoky Mountains , and the resort itself is built into a steep hillside in Gatlinburg. Guests reach the villa through exterior corridors .

The villa has 1 King Bed and 1 Double Sofa Bed and sleeps up to 4 guests . The king bed is in the bedroom and the sofa bed is in the living area. That makes it a good fit for a couple with two children, or two couples who don't mind one sharing the sofa bed.

Yes. The full kitchen has a refrigerator, stovetop and dishwasher, with a dining area and paper towels provided. A washing machine and dryer are also in the villa, which helps on a longer stay. The Marketplace on the resort sells groceries, dairy items and made-to-order sandwiches if you'd rather not leave the property for supplies.

The villa has a private bathroom with a shower . It is stocked with free toiletries, towels, toilet paper and a hair dryer.

Yes. At 546 sq. ft. it has a separate bedroom, a living area with a sofa bed, a full kitchen and in-unit laundry. Some villas have connecting rooms , which suits larger groups. There is a children's playground and a game room on the resort, and children of all ages are welcome.

For most guests, water park admission is not included , and a separate ticket is bought at the resort. Wild Bear Falls is about a 2-minute walk from the resort. It opens daily from 11:00 am to 7:00 pm. Guests must be at least 48 inches tall to ride the water slides, and an adult must stay with children under 10. Pool access, including the Crockett Creek and Mountain Top pools, is covered by the resort fee.

The per-night resort fee covers pool access, fitness center access, an in-room safe, phone calls and self-parking . Parking is free. The resort has no internal shuttle, but a free Gatlinburg Trolley stop is on site, with the Purple Route serving the Parkway.

The villa is pet friendly in certain rooms only , and restrictions apply. Dogs only are accepted, up to 2 per stay with a 60 lb maximum weight each . Some breeds are not permitted, and pets may not be left unsupervised. Pet fees can vary by date, so check the current charge when you reserve. Pets are not allowed in Wild Bear Falls Water Park.

Check-in is at 4:00 PM and check-out at 10:00 AM . The reservation holder must be at least 21 and show a valid photo ID and a credit card. For food, Southern Comfort is the full-service restaurant, with indoor seating and a patio overlooking the mountains. The Roaring Fork Snack Bar sits inside the water park. Hours vary by season, so check them before you plan a meal.

The villa has a private balcony or patio with mountain views , so you can enjoy the Smoky Mountain setting without leaving your unit. Westgate Smoky Mountain Resort & Water Park is built into a steep hillside, which is part of what gives the resort its elevated outlook.

The Villa, 2 Bedrooms sleeps up to 8 guests . It has 1 king bed, 1 queen bed and 2 double sofa beds . The two beds sit in separate bedrooms and the sofa beds are in the living area, so adults get their own rooms while children or extra guests sleep in the shared space.

The villa measures 1,230 sq. ft. It has two bedrooms, a living area with a sitting area and fireplace, and a kitchen with a dining area. A desk and laptop workspace are included, which helps if someone needs to work during the stay.

Yes. The villa has a full kitchen with a stovetop, dishwasher and paper towels, plus a dining area for meals together. It also has an in-unit washer and dryer and an iron and ironing board, which suits longer stays and families travelling with children.

The villa has a private bathroom with a jetted bathtub and a shower/bathtub combination. Towels, free toiletries, toilet paper and a hair dryer are provided.

Admission to Wild Bear Falls Water Park is generally not included with the room rate for most guests, so budget for tickets. The park is about a two-minute walk from the resort's other facilities and is usually open daily from 11:00 am to 7:00 pm. Slide riders must be at least 48 inches tall, and an adult must accompany children under 10. The resort fee includes pool access to the outdoor Crockett Creek and Mountain Top pools, which are open 9:00 am to 10:00 pm, and the fitness center.

Southern Comfort is the full-service restaurant, serving Southern cuisine with a Cajun/Creole kick, and it takes reservations. The Southern Comfort Lobby Bar, The Marketplace, Roaring Fork Snack Bar and Mountain Pizza are also on site. The Marketplace sells groceries, sandwiches and Starbucks beverages, which is handy for stocking the villa kitchen. Hours vary by season, so check the current times before you plan a meal.

The resort is pet friendly for dogs only , up to 2 dogs with a maximum of 60 lbs each. A pet fee applies and restrictions apply, including certain restricted breeds. Pets cannot be left unsupervised and are not allowed in the water park. Service animals are exempt from fees.

Check-in is from 4:00 pm and check-out is by 10:00 am . Late check-out is available for a fee, subject to availability. The reservation holder must be at least 21 with a valid photo ID and credit card. Self-parking is free , and a free Gatlinburg Trolley stop is on site. The resort has no internal shuttle, and the villa is reached by exterior corridors. The resort is 100% smoke-free.

The villa sleeps up to 6 guests across 2 Double Beds and 1 Double Sofa Bed . The two double beds are in the sleeping area and the double sofa bed is in the living space, which suits a family or two couples sharing the villa.

Yes, the villa has a balcony or patio for outdoor space. The villa is entered through an exterior corridor .

The villa has a private bathroom with a jetted bathtub , plus a bathtub/shower. It comes with towels, free toiletries, toilet paper and a hair dryer.

Yes. The full kitchen has a stovetop, dishwasher and paper towels, and there is a dining area. The villa also has an in-unit washing machine and dryer , which helps on longer stays or with children.

With 839 sq. ft. and sleeping for six, a separate bedroom, a living area with fireplace and a kitchen, it suits families well. Connecting rooms are available if your party is bigger. Westgate Smoky Mountain Resort & Water Park describes itself as a family destination, and children of all ages are welcome.

For most guests, water park admission is not included and a separate ticket is bought at the resort, so budget for it. The resort fee does cover pool access , fitness center access, an in-room safe, phone calls and self-parking. The water park is about a 2-minute walk from the resort's closest point (roughly 0.1 miles). Guests must be 48 inches tall for the water slides, and an adult must accompany children under 10.

Check-in is at 4:00 P.M. and check-out is at 10:00 A.M. The reservation holder must be at least 21 years old and present a valid government-issued photo ID and a credit card. Late check-out may be available for a fee, subject to availability.

The villa is pet friendly , but only in certain rooms and with restrictions. The resort accepts dogs only , up to 2 per stay, with a 60 lb maximum per pet. Pets cannot be left unsupervised, and some breeds are not permitted. Fees apply and can vary, so ask when you book. Pets are not allowed in the water park.

Self-parking is free. The resort has no internal shuttle, but a free Gatlinburg Trolley stop is on site, on the Purple Route serving the Parkway and the Welcome Center. For dining, there is the full-service Southern Comfort® restaurant , a lobby bar, the Roaring Fork Snack Bar, The Marketplace with Starbucks™ beverages and groceries, and Mountain Pizza. Hours vary by season.

The resort is built into a steep hillside , roughly 2 miles from downtown Gatlinburg by one source. The villa is reached by exterior corridors, and the resort has accessible routes and ramps to pool decks. Great Smoky Mountains National Park is a short drive away, about 9 minutes.

The villa sleeps 4 guests . The separate bedroom has 1 King Bed , and the living area has a double (queen-size) sofa bed . It suits a couple plus two children, or two couples who don't mind one of them using the sofa bed.

Yes. The villa has a furnished balcony or patio that opens onto the resort grounds and outdoor areas at Westgate Smoky Mountain Resort & Water Park. It's a handy spot for a morning coffee or some fresh air between days out in the Smokies.

Yes. The villa has a full kitchen with a full-sized refrigerator/freezer, a stovetop, a dishwasher and a dining area. It also has an in-unit washing machine and dryer , plus an iron and ironing board, which makes it practical for longer stays and for families.

The villa has a private bathroom with a shower . Free toiletries, a hair dryer and towels are provided.

Yes. The separate bedroom, the sofa bed in the living area, the kitchen and the laundry make it comfortable for families and longer stays. Connecting rooms are available for larger groups. The living area has a fireplace and a sitting area. The resort also welcomes children of all ages.

The villa is pet friendly , with restrictions. The resort accepts dogs only , up to 2 per accommodation, with a 60 lb maximum per pet. A pet fee applies, around $150 per stay on many booking listings, though the figure varies by source and date. Pets may not be left unsupervised. Certain breeds are not permitted, and service animals are exempt from fees. Dogs are not allowed in the Wild Bear Falls Water Park.

For most guests, water park admission is not included in the room rate, and a separate ticket is bought at the resort. Wild Bear Falls is open daily from 11:00 am to 7:00 pm. Guests must be at least 48 inches tall to ride the water slides. An adult must accompany children under 10 at all times. The park is about a 2-minute walk (roughly 0.1 miles) from the resort's accommodations. The resort's Crocket Creek and Mountain Top pools are open 9:00 am to 10:00 pm, and pool access is part of the resort fee.

The resort fee, around $33.81 per night on one booking listing, covers pool access, fitness center access, free self-parking , an in-room safe and phone calls. Free WiFi is available to guests. Check-in is from 4:00 pm and check-out is at 10:00 am . The reservation holder must be at least 21 with a valid photo ID and a credit card. Late check-out may be available for a fee, subject to availability.

The resort is built into a steep hillside about 1.3 miles from the center of Gatlinburg, and the villa is reached by exterior corridors. There is free self-parking . A free Gatlinburg Trolley stop on-site serves the Parkway, and the resort has no internal shuttle. Great Smoky Mountains National Park is roughly a 9-minute drive away.

The Resort Select room has 1 king bed and sleeps up to 4 guests within 546 sq. ft. It suits a family or a small group that wants room to spread out.

Yes. The room includes an in-room washing machine and dryer , along with an iron and ironing board. That makes longer stays and families with swimsuits to rinse much easier.

It is a private bathroom with a shower . Towels, free toiletries and a hair dryer are provided.

Yes. With 546 sq. ft. , space for four guests, laundry, a desk and wardrobe storage, it works well for families and week-long stays. Connecting rooms are available for larger parties, and children of all ages are welcome at the resort.

Wild Bear Falls Water Park is about a 2-minute walk (roughly 0.1 miles) from the resort. Admission is generally not included with the room rate and is sold separately. Slide riders must be at least 48 inches tall, and an adult must accompany children under 10. Guests can use the outdoor Crockett Creek and Mountain Top pools, which are covered by the resort fee.

This room category is pet friendly , but only dogs are accepted. The resort allows up to 2 dogs of up to 60 lbs each and charges a pet fee. Certain breeds are restricted, and pets cannot be left unsupervised. Dogs are not allowed in Wild Bear Falls Water Park.

The room is reached by exterior corridors , and the resort is built into a steep hillside , so expect some slopes and stairs on your way around. The resort provides accessible routes and ramps to the pool decks, and the pools have a lift. Self-parking is free.

The resort fee includes pool access, fitness center access, an in-room safe, phone calls and self parking . Check-in is from 4:00 PM and check-out is at 10:00 AM . The reservation holder must be at least 21 and present a valid photo ID and credit card.

Southern Comfort is the resort's full-service restaurant with Southern cuisine, and its Lobby Bar serves cocktails. The Marketplace sells groceries, sandwiches and Starbucks beverages. Roaring Fork Snack Bar, Mountain Pizza and the Mountain Top Pool Bar add casual options, though hours vary by season.

The 312 sq. ft. Studio Villa sleeps up to 4 guests , with 1 queen bed and a double sofa bed . It works well for a couple with two children or two couples who don't mind sharing one room, since the sleeping and living areas are the same space.

Yes. The studio has a kitchenette with a mini-fridge and stovetop , plus paper towels, so you can prepare simple breakfasts and snacks. The resort also has on-site dining, including The Marketplace for groceries and made-to-order sandwiches, if you'd rather not cook.

Yes, the villa has an in-unit washing machine and dryer , along with an iron and ironing board. This is handy for longer stays, or for drying swimsuits after a day at the water park.

For most guests, Wild Bear Falls Water Park admission is not included with the room rate, and a separate ticket is bought at the resort. The water park is only about a 2-minute walk from the resort. Your nightly resort fee does cover pool access, including the Crockett Creek and Mountain Top pools (9:00am–10:00pm). Owners and their guests may receive free passes up to their unit's occupancy.

The resort fee is charged per accommodation, per night. It covers pool access, fitness center access, self-parking and the in-room safe . The amount varies by booking source, so check it when you reserve. Free WiFi is also available to guests.

It suits families and small groups , and couples who want a base with a kitchenette. The washer and dryer, desk and laptop workspace help on longer stays. Children of all ages are welcome. At Wild Bear Falls, an adult must stay with children under 10, and guests need to be 48 inches tall for the water slides.

The villa is reached via exterior corridors , and the resort provides accessible routes, including ramps to pool decks and a pool lift. The resort is built into a steep hillside, so expect some slopes when moving between buildings.

The resort is about 1.3 miles from the center of Gatlinburg , and Great Smoky Mountains National Park is roughly a 9-minute drive. A free Gatlinburg Trolley stop is on site (Purple Route, serving the Parkway), and self-parking is free. There is no internal resort shuttle, and no direct airport shuttle from McGhee Tyson Airport, which is about a 1-hour drive.

The resort accepts dogs only, up to 2 per stay and 60 lbs each , in certain rooms. Fees and deposits vary by source, around $150 per stay, so confirm the current amount when you book. Some breeds are restricted, including Pit Bulls, Rottweilers, German Shepherds and Huskies. Pets can't be left unsupervised, and they aren't allowed in the water park.

Check-in is at 4:00 p.m. and check-out at 10:00 a.m. , and late check-out is available for a fee, subject to availability. The reservation holder must be at least 21 with a valid photo ID and credit card. The resort is 100% smoke-free.