BookResorts™ is an independent travel network offering over 100,000 hotels worldwide.is an independent travel network.

Westgate Smoky Mountain Resort & Water Park Gatlinburg, Tennessee
Book Now Or call, 24/7+1 (888) 605-1350
Rooms & Suites Dine & Drink Activities Spa Gallery FAQs
Ready to book?Lowest online rate, free perks and upgrades.Book nowCall 24/7 · 888-605-1350
Planning

Bringing pets, fees and rules at Westgate Smoky Mountain Resort & Water Park

Updated · 4 min read · By the BookResorts travel team

Bringing pets, fees and rules at Westgate Smoky Mountain Resort & Water Park
Quick answer

Yes — Westgate Smoky Mountain Resort & Water Park allows dogs in certain rooms for an additional fee, with a limit of two dogs per stay and a 60 lb maximum per pet. Service animals are exempt from pet fees; pets may not be left unsupervised and some breeds and room types are restricted.

In this guide
  1. Who can bring pets?
  2. Fees, deposits and exemptions
  3. Breed and room restrictions
  4. Rules while on property
  5. Booking, check-in and documentation
  6. Practical tips for traveling with dogs here

Who can bring pets?

Westgate Smoky Mountain Resort & Water Park accepts dogs only in designated pet-friendly rooms. Service animals are exempt from fees and restrictions.

The property enforces a maximum of two dogs per accommodation and a maximum weight of 60 lbs per pet.

  • Dogs only — no other types of pets listed as allowed.
  • Maximum two dogs per stay.
  • Maximum weight: 60 lbs per dog.
  • Service animals: exempt from pet fees.
AllowedMaximum per stay
Dogs only2
Weight per dog60 lbs

Fees, deposits and exemptions

The resort charges a pet fee per accommodation, per stay. Sources list the fee amount as charged at booking or check-in; exact totals may vary by booking and date.

A deposit may also be required at check-in according to some booking pages. Service animals are not subject to these fees or deposits.

  • Pet fee is charged per accommodation, per stay (listed on some booking pages as USD 150 or shown elsewhere with alternative figures).
  • Some sources show an additional refundable deposit may be requested at check-in.
  • Service animals are exempt from pet fees.
Charge typeWhat to expect
Pet feePer accommodation, per stay (amount varies by source/booking)
DepositMay be requested at check-in (varies by source)
Service animalsExempt from fees

Breed and room restrictions

Certain breeds are not permitted at the property; third-party booking sources list specific excluded breeds and state the hotel may refuse other breeds at management’s discretion.

Pets are only allowed in certain room types — check your reservation confirmation or contact the resort to confirm whether the room you want is pet-eligible.

  • Some sources list excluded breeds (examples include Pit Bull, Rottweiler, German Shepherd, Husky, Doberman, Chow Chow, Great Dane, Sharpei, Alaskan Malamute, Presa Canario).
  • Other breeds may be restricted at management discretion.
  • Confirm pet eligibility for specific room types before booking.
What to checkWho to contact
Is my unit pet-eligible (e.g., Villa, 1 Bedroom; Studio (Villa); Deluxe Villa, 1 Bedroom (King))Resort reservations/confirmation
Breed restrictionsResort management or reservations line
Resort lodges and green hillside at Westgate Smoky Mountain Resort & Water Park
Resort lodges and green hillside at Westgate Smoky Mountain Resort & Water Park

Rules while on property

Pets may not be left alone in guest rooms at any time. The property explicitly states pets may not be left unsupervised.

Pets are not allowed in Wild Bear Falls Water Park or other indoor water-park areas; follow all posted rules for public spaces, pools, and restaurants.

  • No leaving pets unattended in rooms.
  • No pets inside Wild Bear Falls Water Park.
  • Follow leash and cleanup expectations in outdoor public areas (confirm exact leash rules with resort).
LocationPet policy
Guest rooms (pet-eligible)Allowed with fee; may not be left unsupervised
Wild Bear Falls Water ParkPets not allowed
Common outdoor areasAllowed (follow leash/cleanup rules — check with resort)

Booking, check-in and documentation

When you book, confirm the room type is pet-eligible — the resort lists pet availability and any room restrictions on booking pages. If you plan to bring pets, have this confirmed in writing or on your reservation before arrival.

The reservation holder must be at least 21 at check-in and present a matching, valid government-issued photo ID and credit card. Expect to settle any pet fee or deposit at check-in if not prepaid.

  • Confirm pet-friendly room type (e.g., which Villa or Room categories allow pets) when booking.
  • Bring ID and the card used for reservation; check-in minimum age is 21.
  • Ask the resort about required documentation for your pet (vaccination records) if needed — no specific vaccine requirements were found in sources.
Check-in detailWhat the record shows
Check-in time4:00 P.M.
Minimum age to check in21 years with matching government ID and credit card
Living area with sofa and dining table in a suite at Westgate Smoky Mountain Resort & Water Park
Living area with sofa and dining table in a suite at Westgate Smoky Mountain Resort & Water Park

Practical tips for traveling with dogs here

Pack items that make supervising easier: a crate or tethering gear if you must keep the dog secure while you’re in the unit, waste bags, a leash and familiar bedding or toys. Remember the property forbids leaving pets unsupervised, so plan outings accordingly.

Confirm pet fees, deposits, and the resort’s current breed restrictions before you arrive. If you plan visits to Wild Bear Falls Water Park, arrange childcare or alternate plans for the dog because pets are not allowed in the water park.

  • Bring a leash, waste bags, food, bowls and a crate (the resort does not allow unattended pets).
  • Ask about pet-friendly outdoor spaces on the resort hill and nearest areas to walk your dog.
  • Call BookResorts agents (24/7) at +1 (888) 605-1350 or contact the resort directly for last-minute questions.
Before you goDo this
Confirm pet fee and depositCheck reservation or call resort/booking agent
Verify breed/room eligibilityAsk resort management
Plan for water park visitsArrange care — pets are not allowed in Wild Bear Falls
King bed and sofa in guest room at Westgate Smoky Mountain Resort & Water Park
King bed and sofa in guest room at Westgate Smoky Mountain Resort & Water Park
Planning

Frequently asked questions

See all FAQs →
Are service animals allowed?

Yes. Service animals are exempt from pet fees and restrictions; this follows the property’s stated policy.

Can I leave my dog alone in the room during the day?

No. The resort’s policy specifies pets may not be left unsupervised in guest rooms.

Is the water park included with a pet-friendly stay?

No. Wild Bear Falls Water Park admission is usually sold separately for most stays, and pets are not permitted inside the water park.

Leather couches and kitchen bar in a suite at Westgate Smoky Mountain Resort & Water Park
Book your stay

Water Park Tickets & Pool Access

  • Lowest rate guarantee
  • Complimentary perks & upgrades
  • 24/7 concierge
Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for Westgate Smoky Mountain Resort & Water Park after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

Lowest Price Guarantee

Free perks & upgrades

24/7 concierge

General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with Westgate Smoky Mountain Resort & Water Park.

Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.

Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.

About BookResorts · Independent since 1993

A better way to book your hotel

BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

Est. 199330+ years
100K+Hotels & resorts
200+Countries
24/7Concierge
This is not the official website of Westgate Smoky Mountain Resort & Water Park. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by Westgate Smoky Mountain Resort & Water Park or its parent brand.

Why travelers choose BookResorts

Best available rates

We compare rates from top suppliers. Taxes and fees included, no hidden charges.

100,000+ hotels & resorts

200+ countries and 2,000+ cities, from all-inclusives to boutique stays.

24/7 concierge

Real travel specialists to build, change or help with your reservation anytime.

Full transparency

Honest details on every property: rooms, amenities and policies.

Trusted since 1993

Three decades as a full-service, independent travel agency.

Secure & protected

Every booking is handled securely and your information is protected.

How booking with us works

Questions about a reservation? Our team is here 24/7 at 888-605-1350.
Full details in our Terms & Conditions and Privacy Policy.

Lowest Price + Free Perks

UsOthers
Nightly rate
Price guarantee✓
No hidden fees✓
Perks & upgrades✓
24/7 concierge✓
Check availability

vs. sites like Expedia, Hotels.com and other OTAs ·

Book by phone888-605-1350
Book nowLowest rates Call usAvailable 24/7
Photo viewer