Age rules and kids policy at Westgate Smoky Mountain Resort & Water Park
Westgate Smoky Mountain Resort & Water Park is an all-ages, family-friendly resort; children of all ages are welcome, but the reservation holder checking in must be at least 21 with matching photo ID and a credit card. Wild Bear Falls Water Park on site requires separate paid admission for most guests and enforces height and supervision rules for children.
In this guide
Who can check in (minimum age and ID)
The reservation holder must be at least 21 years old to check in. You must present a matching, valid government-issued photo ID and a credit card at arrival.
This 21+ check-in requirement applies regardless of whether your booking is for a family or a single traveler — plan so the person who booked and will take responsibility at the front desk meets these requirements.
- Check-in time: 4:00 P.M.
- Check-out time: 10:00 A.M.
- ID and credit card required from the person checking in (minimum age 21)
| Policy item | Detail |
|---|---|
| Minimum check-in age | 21 years |
| ID required | Valid government-issued photo ID |
| Payment method | Credit card in the name of the reservation holder |
Water park admission and who it covers
Wild Bear Falls Water Park is on-site but admission is not included with most room rates; a separate ticket must be purchased at the resort unless your booking or ownership status specifically includes it. Owners and owners' guests may receive complimentary daily passes up to the unit occupancy limit.
Water park hours are published as 11:00 a.m. to 7:00 p.m. daily (owners-only access and special hours also appear on resort pages). Be prepared to budget separately for water-park tickets when planning a family stay.
- Wild Bear Falls: open daily 11:00 a.m.–7:00 p.m. (owners-only hours differ)
- Admission: separate ticket required for most guests
- Owners: free passes may be provided up to occupancy limits
| Item | Note |
|---|---|
| Typical water park hours | 11:00 a.m. – 7:00 p.m. |
| Is admission included with most rooms? | No — tickets sold separately |
| Owners' water park access | Owners may have complimentary passes |
Water park safety: heights, supervision and rules for kids
Guests must be at least 48 inches tall to ride the water slides; children's pool slides are excluded from the 48-inch height requirement. Life vests are available on request.
An adult must accompany and supervise children under 10 at all times while in the water park. The park also enforces standard safety rules such as no running, no diving, no horseplay, and no sharp objects.
- Height rule for slides: 48 inches minimum
- Children under 10: adult supervision required at all times
- Life vests available upon request
- No sharp objects, no running, no diving, no spitting
| Rule | What it means |
|---|---|
| Slide height minimum | 48 inches to ride most slides |
| Under-10 supervision | Adult must accompany children under 10 |
| Swimwear and conduct | Appropriate swimwear required; no horseplay or sharp objects |
Which rooms suit families and sleeping arrangements
The resort offers villa-style units and guest rooms that suit families, with specific room types listed by name on resort materials. Examples that work well for families include Villa, 1 Bedroom; Villa, 2 Bedrooms; Studio (Villa); and the two Deluxe Villa, 1 Bedroom options.
Villa-style units include sofa beds and multiple sleeping surfaces; confirm the exact bed setup when you book. The Room (Resort Select) is a single King Bed option better suited to couples or small families who need only one bed.
- Villa, 1 Bedroom — 1 King Bed and 1 Double Sofa Bed
- Villa, 2 Bedrooms — 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds
- Deluxe Villa, 1 Bedroom (2 Full beds) — 2 Double Beds and 1 Double Sofa Bed
- Deluxe Villa, 1 Bedroom (King) — 1 King Bed and 1 Double Sofa Bed
- Studio (Villa) — 1 Queen Bed and 1 Double Sofa Bed
- Room (Resort Select) — 1 King Bed
| Room type | Typical beds |
|---|---|
| Villa, 1 Bedroom | 1 King Bed + 1 Double Sofa Bed |
| Villa, 2 Bedrooms | 1 King Bed + 1 Queen Bed + 2 Double Sofa Beds |
| Deluxe Villa, 1 Bedroom (King) | 1 King Bed + 1 Double Sofa Bed |
Dining, alcohol and child-friendly meals
On-site dining is sold à la carte across several venues — Southern Comfort (full-service Southern/Cajun), Roaring Fork Snack Bar, The Marketplace, Mountain Pizza, and the Mountain Top Pool Bar. Meals and drinks are not included automatically with most room rates.
The Mountain Top Pool Bar serves cocktails and draft beer by the pool; standard age-to-drink laws apply and the bar operates within published pool-bar hours. Family-friendly options like pizza and snack-bar items are available at Roaring Fork and Mountain Pizza.
- Southern Comfort — lunch and dinner service; reservations accepted
- Roaring Fork Snack Bar — quick bites near the water park
- The Marketplace — grab-and-go, Starbucks beverages and groceries
- Mountain Pizza — pickup or delivery in the evening
- Mountain Top Pool Bar — cocktails and draft beer (hours apply)
| Venue | Type / hours (published) |
|---|---|
| Southern Comfort | Full-service Southern/Cajun (lunch & dinner hours listed) |
| The Marketplace | Grab-and-go cafe (hours vary; mornings to evening) |
| Mountain Top Pool Bar | Pool bar, drinks 12:00 p.m. – 10:00 p.m. (subject to change) |
Other kid-focused facilities and policies (pets, spa, pools)
The resort provides family amenities including two outdoor pools, two hot tubs, mini golf, a playground, a game room, and the indoor/outdoor Wild Bear Falls water park. Pools have lifeguard/accessibility features noted on resort pages; check current staffing and hours before arrival.
Pets (dogs only) are allowed in certain rooms for a fee with restrictions (maximum two dogs, weight limits, and breed restrictions noted in property rules); service animals are exempt from fees. The spa, Serenity Spa by Westgate, is open daily with reservations required for many treatments — we could not find a published minimum age for spa treatments in the sources available.
- Outdoor pools: Crocket Creek & Mountain Top Pools (hours published on resort site)
- Children’s playground and on-site miniature golf
- Pet policy: dogs allowed in certain rooms for a fee; restrictions apply
- Serenity Spa by Westgate: open 9:00 a.m.–6:00 p.m.; reservations recommended; no verified age minimum found in sources
| Facility | Notes |
|---|---|
| Outdoor pools | Two pools and two hot tubs; hours posted by resort |
| Playground / mini golf | On-site kid-friendly activities |
| Spa | Serenity Spa by Westgate — reservations required for many services |
